Refunds & Exchanges

If you would like to exchange or refund your order, please contact our customer service team within 7 days of receiving your order, via fullypaid_@outlook.com  stating your order number from the original confirmation e-mail. The tags must not be off or we can’t process refunds.

 

return policy 14 days  

Once this step has been completed a member of our team will contact you with in 24 hours with details on returning said item(s)

We do not refund on items on sale only exchanges

Item(s) must be unworn and unmarked no tags been taken off 

Item(s) must arrive in original packaging, as any damage to the box or bag will be chargeable.

Items must be sent back using recorded delivery to ensure they are received safely and securely. 

if your parcel goes missing we can not refund but we can send a new one out